TODVT,LLC ("we," "us," or "our") is committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal information, especially as it pertains to A2P 10DLC SMS (texting) guidelines.

1. Information We Collect

We collect your personal information from our website's opt-in Customer Registration form.

The following describes certain details about the data we collect from you:

• Contact Information: Business name, contact name, mailing address, email address, and phone number.
• Collection Method: Customer Registration form
• Communication Data: Information related to your communication with us, including text messages, emails, and interactions with our customer support.

We do not sell your information to any outside company.

We do use suppliers to provide certain aspects our website uses to collect your information and send messages. Those companies maintain strict confidentiality and security protections towards your data, systems, networks, and services they offer. No technology, data transmission or system can be guaranteed to be 100% secure. If you have reason to believe your interaction with us is no longer secure, please notify us immediately by using the instructions in the "How to CONTACT US" section below.

2. How We Use Your Information

We use your personal information for the following purposes:

• Respond to your inquiries and provide customer support.
• Send you important updates or promotional information (via email and/or text).
• To comply with A2P 10DLC guidelines when sending text messages to you, and other policies or laws to maintain compliance and/or the security of our website.

3. A2P 10DLC Compliance

We adhere to the A2P 10DLC guidelines when sending text messages, which include:

• Providing opt-in and opt-out mechanisms for text message communication.
• Honoring "unsubscribe" requests promptly.
• Sending messages relevant to our business and do not include unsolicited content.
• Maintaining records of text message interactions for compliance purposes.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Third-party Service Providers

• We do not share any personal information, including mobile numbers, email addresses, or any other data, with third-party service providers for marketing, promotional, or any other purposes.
• We do not sell, rent, or provide access to your information to any third parties, affiliates, or partners. The data we collect is solely used to provide our services directly to you and to improve your experience on our platform.
• In rare instances, we may need to disclose information if required by law, such as to comply with a subpoena, legal request, or other regulatory obligations, or to protect our rights or the safety of others. However, in all cases, this will only occur under a lawful and strictly necessary basis.

6. Cookies

Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website.

Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

7. Age of Consent

By using this site, you represent you are at least the age of majority in your state of residence.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal information.
• Rectification: You can request corrections to your personal information if it is inaccurate or incomplete.
• Erasure: You can request the deletion of your personal information under certain circumstances.
• Restriction: You can request the restriction of processing of your personal information under certain circumstances.
• Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To reach us please see the "How to CONTACT US" section below.

10. Email Compliance

In addition to our commitment to A2P 10DLC compliance, we also adhere to email compliance standards to protect your privacy and rights when sending marketing emails or other communications. We are committed to complying with the following email regulations:

CAN-SPAM Act

We adhere to the Controlling the Assault of Non-Solicited Pornography And Marketing (CAN-SPAM) Act, a U.S. law that sets rules for commercial email communication. Under CAN-SPAM:

• We provide a clear and conspicuous way for you to opt-out of receiving marketing emails from us.
• We honor opt-out requests promptly and ensure that you do not receive future marketing emails once you have opted out.
• We include our physical mailing address in marketing emails, as required by the CAN-SPAM Act.
• We do not use deceptive subject lines or misleading header information in our emails.
• We clearly indicate when our emails are for the purpose of letting you know about offers or coming events relative to your exclusive opportunities. Each email will give you the opportunity to respond or opt out.

Opting Out of Email Communications

You have the right to opt out of receiving marketing emails from us at any time. You can do so by using the "unsubscribe" link provided at the bottom of every email or by contacting us directly using the information provided in the "How to Contact Us" section below in this Privacy Policy. Once you opt out, you will no longer receive emails from us.

11. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our email compliance practices, A2P 10DLC compliance guidelines, or for legal or regulatory reasons. We will post any changes on our website and, if necessary, notify you of significant updates.

By using our services and providing your information, you consent to the practices described in this Privacy Policy.

12. How to CONTACT US about this Privacy Policy

To ask us questions about this Privacy Policy and our privacy practices, contact us at:

TODVT,LLC
2610 FOREST LANE, DALLAS, TX 75234
BNavarro01@vtaig.com
+1 469-513-8842